Custom AI and IoT platforms for appliance manufacturers, smart home OEMs, and connected-device brands. Predictive maintenance, appliance copilot, after-sales AI agent, energy optimisation — built from scratch, fully owned.
Monitors device telemetry in real-time. Detects abnormal energy consumption, temperature, vibration, or error patterns. Predicts failure 7–30 days out. Auto-creates service ticket, dispatches nearest technician, orders replacement part.
Example: AC drawing 38% more power than baseline → compressor issue detected → service ticket created → technician dispatched → customer never experiences breakdown.
Lives in your mobile app. Learns the household's usage patterns. Proactively optimises settings, suggests energy-saving schedules, reminds about maintenance, handles warranty queries, books service — all through natural conversation.
Orchestrates multiple devices from one AI brain. "Make the bedroom comfortable for sleeping" → dims lights, sets AC to 22°C, activates air purifier. Works across your product range + Matter/Zigbee/Z-Wave third-party devices.
Handles the full service lifecycle: troubleshooting (resolves 60–80% without technician visit), warranty claim processing, service booking, technician dispatch, spare part ordering, AMC renewal upsell, satisfaction follow-up.
Analyses whole-home energy consumption. Identifies highest-cost appliances and usage patterns. Suggests and auto-implements schedules to reduce electricity bills by 15–30%. Integrates with electricity tariff APIs for time-of-use optimisation.
Mobile app for your service technicians. Shows device history, fault diagnosis AI, repair guides, spare parts needed, job sheet, customer signature collection, and upsell prompts for AMC. Reduces job time by 30–40%.
We build the entire product — not just the AI layer. One partner for hardware integration through mobile app and AI intelligence.
| Layer | What We Build | Technologies |
|---|---|---|
| Device / Firmware | IoT communication protocol integration | MQTT, HTTP, Bluetooth LE, Wi-Fi, Matter, Zigbee |
| Cloud IoT Backend | Device registry, telemetry ingestion, event processing, OTA updates | AWS IoT Core, Azure IoT Hub, GCP IoT, custom |
| Data & AI Layer | Anomaly detection, predictive models, NLP agents, recommendation engine | Python ML, LangChain, OpenAI, custom models |
| Mobile App | Consumer-facing iOS and Android app with AI copilot | React Native, Swift, Kotlin |
| Web Dashboard | Admin portal, field service dashboard, analytics | React, Next.js, Node.js |
| Integrations | CRM, ERP, parts ordering, payment, dealer portal | Salesforce, SAP, Zoho, custom API |
Yes. We don't replace your firmware — we integrate at the cloud or application layer. If your device communicates via MQTT, HTTP, or BLE, we can receive its telemetry and build all the AI and app functionality on top. We have experience integrating with major IoT chipsets and modules including ESP32, Nordic Semiconductor, and Qualcomm IoT platforms.
Yes — the app is entirely white-labelled under your brand. It's published to the App Store and Google Play under your developer account, with your name, logo, and brand identity. There is no mention of XPndAI in the end product. You own the app, the code, and all customer data.
We build data residency into the architecture from day one. For India-based manufacturers, data is stored on AWS Mumbai or Azure India. For USA OEMs, US-East/West AWS. For UAE clients, UAE or GCC data centres. All telemetry is encrypted in transit and at rest. We build DPDP Act (India) and GDPR (Europe) compliance into the data model by default.
Yes — India's appliance market is one of our priority markets. We work with Indian manufacturers targeting both the domestic market and export markets. For Indian OEMs, we localise the AI for regional languages (Hindi, Tamil, Telugu, etc.), Indian payment methods (Razorpay, UPI), and Indian field service networks (dispatch, AMC, spare parts logistics).
Whether you make ACs, refrigerators, smart locks, or water purifiers — let's build the AI and IoT platform that turns your connected device into a intelligent product. Free discovery call, fixed-price estimate.