AI handles inbound calls: answers FAQs in Hindi/English, checks order status by querying your OMS live, looks up invoice details from ERP, raises support tickets in CRM, and hands off to a human agent with full call context when needed. 60–70% of Tier-1 calls resolved without human.
AI calls overdue customers in Hindi, English, or regional language. Confirms outstanding amount, offers payment link via SMS, accepts promise-to-pay, and escalates to human collector for complex disputes. Updates CRM after each call. Typical result: 2x collection call capacity at 1/10th the cost.
AI calls inbound leads within minutes. Runs your qualification script in the caller's language, asks BANT questions (Budget, Authority, Need, Timeline), scores the lead, and updates your CRM (Salesforce, Zoho CRM, Leadsquared, Freshsales). Hot leads routed immediately to sales rep.
AI handles appointment booking calls for clinics, service centres, consultants, and banks. Checks availability from your calendar system, confirms slots, sends confirmation SMS, and handles reschedule and cancellation — in Hindi or English, 24/7.
Replace your clunky DTMF IVR with a conversational voice AI. Callers speak naturally ("I need to check my loan status") instead of pressing 1-2-3. AI understands intent, fetches data from your backend, and either answers or routes to the right team — with context.
Complex voice workflows that standard platforms cannot handle: multi-step verification, live backend queries across multiple systems, conditional call flows, regulatory call recording compliance, post-call transcription + CRM update, and supervisor monitoring dashboard.
Fixed price. Source code ownership. No per-minute platform fees.