Indian D2C fashion brands have 30–45% return rates. Each return costs ₹150–250. XPndAI builds AI that converts returns to exchanges, auto-approves legitimate returns, and flags fraudulent return claims — before they drain your margin.
Fixed price · 3–4 week delivery · You own all code · No monthly SaaS fees
When a buyer initiates a return, AI first asks: "Wrong size? Let us send the right one." Exchange is offered as the easiest option — with immediate dispatch confirmation. 35–40% of buyers accept.
AI categorises every return reason — size issue, quality complaint, wrong product, buyer changed mind — and flags product-level patterns. If 40% of returns for one SKU cite "colour looks different", that's a photography issue, not a product issue.
AI identifies buyers with >50% return rate and tags them. Future orders from these buyers trigger additional friction — image proof required for return, exchange-only policy, or require review.
Low-value, low-risk returns (clear reason, first-time returner, item in return window) are approved automatically with instant refund or credit initiation — no team review needed.
All XPndAI projects are fixed price — no per-seat fees, no usage billing, no surprises.
Free consultation. We'll calculate your annual return cost and show you the ROI. Fixed price.