D2C · WhatsApp Commerce

WhatsApp Commerce for Indian D2C Brands

500 million Indians are on WhatsApp. Most of your customers already DM you asking "how to order". XPndAI builds full WhatsApp commerce — browse, cart, payment, order tracking — so your customers can buy without ever leaving WhatsApp.

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40%Higher conversion than website
0App install needed
500MWhatsApp users India
4 wksBuild time

Why WhatsApp commerce outperforms websites in India

How XPndAI Builds This

Fixed price · 3–4 week delivery · You own all code · No monthly SaaS fees

Step 1

Catalogue on WhatsApp

Your product catalogue — with images, variants, prices, and availability — is browseable directly inside WhatsApp. Buyer types "show me moisturisers" and sees your catalogue instantly.

Step 2

Cart & Checkout Inside WhatsApp

Buyer adds to cart, selects size/variant, chooses COD or prepaid — all inside the WhatsApp chat. Checkout is a conversational flow, not a form.

Step 3

Payment Inside WhatsApp

Prepaid orders use a payment link that opens Razorpay/Cashfree inside WhatsApp. UPI payment completes in 30 seconds. COD orders are confirmed with a single tap.

Step 4

Order Tracking via WhatsApp

After purchase, buyer gets all updates in the same WhatsApp chat — order confirmed, shipped, out for delivery, delivered. No "track on website" redirect needed.

TECH STACK

WhatsApp Business API (Meta official)Shopify Product / Order APIRazorpay / Cashfree Payment LinkDelhivery / Shiprocket tracking webhooksNode.jsRedis (session)

Pricing

All XPndAI projects are fixed price — no per-seat fees, no usage billing, no surprises.

Basic Commerce
₹5L
Catalogue, cart, COD, order confirmation
MOST POPULAR
Full Commerce
₹10L
Prepaid payment, tracking, returns, cart recovery
Enterprise
₹20L
Multi-brand, analytics, A/B testing, custom flows

Frequently Asked Questions

Is WhatsApp commerce allowed by Meta's terms?

Yes — Meta officially supports commerce flows on WhatsApp Business API. Product catalogues, cart flows, and payment links are all within WhatsApp's allowed use cases. XPndAI builds within the official API framework — no unofficial tools.

How is this different from WhatsApp's built-in catalogue feature?

WhatsApp's native catalogue shows products but has no cart, checkout, or order tracking. XPndAI builds a complete commerce system — with your inventory, your payment gateway, your logistics partner, and your brand experience — that goes far beyond the basic catalogue.

Can customers browse by category or search for a product?

Yes. Buyers can type "show me under ₹500", "moisturiser for oily skin", or "best seller" and the AI understands natural language product queries — surfacing relevant products from your catalogue.

Does the WhatsApp commerce store connect to our existing Shopify inventory?

Yes. XPndAI syncs inventory real-time from Shopify — so out-of-stock products are never shown and orders placed on WhatsApp are reflected immediately in your Shopify admin with full order details.

Let your customers buy from WhatsApp.

Free demo. We'll show you the exact WhatsApp buying flow for your products. Fixed price.

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