Voice AI Agent Development Company India

Yes. XPndAI builds calling agents with TRAI DND compliance — calls only go to numbers not on the DND registry, within permitted calling hours (8 AM–9 PM), with proper consent records. We also implement call identification disclosure (the AI identifies itself as an AI or automated system as required by applicable regulations).

Sarvam AI for Hindi and Indian regional languages — the most accurate Hindi TTS/STT available. For English, ElevenLabs or OpenAI TTS. For real-time conversation, we use a streaming architecture with under 1.5 second latency end-to-end.

Yes. XPndAI builds turn-based conversation handling — the agent listens for interruptions, processes them in real time, and adjusts its response. It doesn't just play pre-recorded messages. The conversation is generative, so each call adapts to the specific person.

Every voice agent has a defined objection handling flow. "Call me later" triggers a callback scheduling flow. Refusals are logged with reason codes. Repeat refusers are removed from the call queue. The agent never argues or pressures — it responds as a professional human would.

The cost per call depends on call duration and call volume. For a 2-minute collection reminder at scale, the variable cost is ₹2–5/call (LLM + voice API cost). This compares to ₹50–120/call for a human agent. The XPndAI project cost is fixed — call costs are passed through at cost.

Yes. XPndAI integrates the voice agent with your booking system — hospital HMS, Calendly, Google Calendar, custom booking software. The agent checks real-time availability and books while the patient/customer is on the call.