XPndAI builds custom practice management software, EHR, and telehealth platforms for sexual health clinics, STI testing services, HIV and PrEP clinics, genitourinary medicine (GUM) clinics, and sexual health telehealth platforms. Discreet patient booking, anonymous testing option, secure messaging, test result delivery, partner notification support, and AI triage tools. GDPR compliant. HIPAA (USA). CQC-aware (UK). Privacy-first. Source code ownership. From $30,000. USA, UK, Europe, Australia, Canada, India.
Sexual health clinic patients have high privacy sensitivity around booking — concern about who sees the booking, what appears on bank statements, what name is on the confirmation email, and whether the clinic name appears in browser history. XPndAI builds a discreet booking system: anonymous booking option (patient books using a reference code rather than their name — name collected only at the appointment; useful for HIV testing and STI screening where patients are uncomfortable having their name on a booking system), discreet booking confirmation (plain email subject line — "Your appointment has been confirmed" not "Your sexual health appointment at [Clinic Name]"), plain domain name option for the booking portal, self-pay online booking (payment captured at booking to reduce no-shows; discreet payment descriptor on bank statement), insurance booking (insurance verification and authorisation where applicable — USA market), and triage questionnaire (brief symptom triage at booking — which tests are needed, symptom onset, sexual history relevant to risk assessment — structured for clinical use, not collected gratuitously). From $15,000 standalone; included in full platform.
A sexual health EHR must handle the specific clinical vocabulary and workflows of sexual health practice — not adapted from a general practice or hospital EHR. XPndAI builds a purpose-built sexual health EHR: structured sexual history (number of partners, gender of partners, type of sexual activity, condom use, most recent STI, HIV status, vaccination history — Hepatitis B, HPV, Mpox — PrEP/PEP history, IUCD, hormonal contraception, HRT), STI test panel management (test panel configuration — which tests are ordered for which risk profile; test request to lab; result ingestion via HL7 FHIR; result flagging — positive/negative/equivocal/borderline; reference range display), HIV clinical record (HIV status — negative/positive/unknown; ART medication, viral load trend, CD4 count trend, treatment adherence notes), PrEP prescribing and monitoring record (PrEP initiation date, regimen — daily oral, on-demand/Molina, injectable CAB-LA — monitoring schedule, renal function, STI screening results; PrEP renewal workflow), treatment record (treatment prescribed — antibiotic, antiviral; treatment outcome; partner treatment recommended), and clinical audit capability (CQC-compliant audit trail; KDQOL outcome measures for HIV services; audit report generation). From $35,000.
Secure, timely, and sensitive delivery of sexual health test results is clinically and legally critical — and a significant source of patient anxiety. XPndAI builds a result delivery system that handles this with appropriate care: automated negative result notification (for panels where automated negative notification is clinically appropriate — routine screening panels — automated SMS or in-app notification that all results are negative; timed to result availability from the lab), positive result clinical workflow (positive results require clinician review before notification — automated notification of positive results is not appropriate; result flags to clinician review queue; clinician reviews, adds clinical note, approves notification; patient notified to log in for results or contact the clinic — not via SMS for positive results in most jurisdictions), secure patient portal for result access (encrypted patient portal; two-factor authentication; results display with plain-language explanation of each result), partner notification support (discreet partner notification — patient can provide partner contact details; clinic sends anonymous notification that the partner may have been exposed and should test — GDPR-compliant partner notification workflow; no patient identity revealed to partner), and sexual health passport / result history (exportable summary of sexual health history — for UK Travel Vaccination Record equivalent; for patients who move between clinics). From $20,000.
Sexual health telehealth has grown significantly — initial consultation, PrEP review, treatment follow-up, and result discussion can all happen remotely. XPndAI builds a telehealth layer for sexual health clinics: video consultation (WebRTC encrypted video, GDPR/HIPAA compliant, appointment scheduling, clinical notes integration, e-prescription), asynchronous consultation (photograph and symptom questionnaire submission for async clinician review — clinician reviews and responds within defined SLA; suitable for home testing kit result discussion, post-treatment follow-up, PrEP monitoring visits that don't require physical examination), home testing kit workflow (patient orders home testing kit from the platform; kit dispatched discreetly; patient receives kit, self-collects sample, returns via pre-paid envelope or drop-box; lab result ingested into patient record; result delivered via secure portal or telehealth consultation), and asynchronous prescription renewal (for established PrEP patients — renewal questionnaire + recent test results submitted by patient; clinician reviews and issues renewal prescription without synchronous consultation — reduces clinical time cost per PrEP renewal by 60-70%). From $25,000.
AI tools for sexual health clinic operational efficiency — reducing clinician administrative burden without replacing clinical judgment. XPndAI builds: AI symptom triage (conversational symptom checker — symptoms, duration, risk factors, sexual history brief — produces a structured triage output suggesting appropriate clinical pathway: urgent in-person assessment, telehealth consultation, home testing kit, routine STI screening — does not diagnose; all triage output reviewed by clinical lead before configuration changes; patients always informed this is not a medical assessment and to seek urgent care if symptoms are severe), AI patient communication drafts (post-treatment follow-up messages, test result plain-language explanations, PrEP adherence support messages — drafted by AI for clinician review and approval before sending), AI appointment optimisation (predict no-show risk based on booking pattern, time of booking, test type, demographic — high-risk appointments receive automated SMS reminder 24hr prior), and AI test panel recommendation (based on structured sexual history questionnaire — suggests appropriate test panel; clinician approves before ordering; does not order autonomously). All AI tools are decision support — clinical decisions remain with licensed clinicians. From $20,000.
Sexual health records are among the most sensitive medical records — they may reveal sexual behaviour, HIV status, sexual orientation, and relationship patterns. Disclosure of sexual health records has serious consequences including discrimination, relationship breakdown, and in some jurisdictions, legal consequences. XPndAI builds a privacy architecture appropriate to this sensitivity: granular access controls (clinicians can only access records of patients they have treated or are treating; administrative staff have no access to clinical content; audit log of every access — not just login — to patient records), minimum necessary data (data is not collected or stored unless it serves a direct clinical purpose — no secondary research use of identifiable data without specific patient consent), retention and deletion (UK: GMC guidance on medical record retention; USA: state-specific minimum retention periods; automated deletion after retention period unless patient requests extension; patient-initiated deletion available — noting that clinical records have minimum retention periods that may prevent immediate deletion), and separate dataset option (where clinically and legally appropriate — an anonymised dataset for quality improvement separate from the identified clinical record). GDPR Article 9 (special category health data), ICO health data guidance, HIPAA, and CQC information governance compliant. From $20,000 compliance architecture engagement.
Yes — XPndAI has designed the sexual health clinic software to support both NHS-commissioned services and private sexual health services in the UK, with appropriate distinctions between the two contexts. NHS commissioned services: GUM clinics commissioned by local NHS Integrated Care Boards typically use NHS spine-connected systems (GENET, iGUM, or similar) for clinical data — XPndAI can build patient-facing digital layers (online booking, secure messaging, result portal) that integrate with these systems via NHS API or operate alongside them without replacing them. For NHS pilot or innovation projects, XPndAI can develop standalone systems with appropriate data governance frameworks aligned with NHS DSPT (Data Security and Protection Toolkit) requirements. Private sexual health services: these operate without NHS system requirements, providing the most flexibility for custom software development. XPndAI's full platform (booking, EHR, lab integration, telehealth, result delivery, AI triage) is most directly applicable to private sexual health services. Hybrid services (NHS-commissioned services with private pay options): XPndAI can build systems that handle both NHS and self-pay patients within the same platform, with appropriate data segregation and billing. CQC registration: sexual health services providing regulated activities require CQC registration. XPndAI's software supports CQC compliance through audit trail, clinical governance features, and information governance architecture. CQC inspection readiness reports can be generated from the system. The legal and clinical compliance determination remains with the service's registered manager and clinical lead — XPndAI provides the technical infrastructure.
Tell us your clinic type, geography, patient volume, and what software you need. We scope and respond within 3 business days.
XPndAI · Sexual Health Clinic Software · STI Clinic Platform · HIV PrEP Software · GUM Clinic EHR · Sexual Health Telehealth · Privacy-First · GDPR / HIPAA / CQC · Source Code Ownership · From $30,000 · +91-9625368140