Logistics AI

Logistics Dispatch Automation India

6 coordinators calling 500 drivers all day. PODs arriving 18 hours late. XPndAI builds a WhatsApp AI system where drivers submit PODs by photo, get load assignments, and send status updates — all via WhatsApp. No app. No training.

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100%Driver adoption
< 2 minPOD processing
6→1Coordinators needed
4 wksBuild time

How XPndAI Builds This

Fixed price · 4-week delivery · You own all code

Step 1

Load Assignment via WhatsApp

Dispatcher assigns load in your ERP. Driver gets a WhatsApp message with pickup location, delivery address, contact details, and any special instructions.

Step 2

Status Updates by Text

Driver texts "reached", "loaded", "delivered" — AI updates ERP in real time. Client portal shows live status without any calls.

Step 3

POD Photo → ERP Entry

Driver photographs the signed delivery challan. AI reads it, extracts delivery details, and logs the POD to your ERP within 90 seconds.

Step 4

Exception Handling

Delays, breakdowns, or delivery issues reported by driver are escalated to the right coordinator immediately with context — no information loss.

Who Hires XPndAI for This

🚛3PL / logistics companies
🏭Manufacturers with own fleet
🏪FMCG distributors
📦Last-mile delivery companies

Pricing

Fixed price. No time-and-material billing. No surprises.

Starter
₹5L
WhatsApp bot, POD collection, status updates, CSV
MOST POPULAR
Standard
₹10L
ERP integration, real-time dashboard, dispatch automation
Enterprise
₹20L+
SAP/Oracle integration, multi-branch, driver analytics

Frequently Asked Questions

Which ERP systems does XPndAI integrate with for logistics?

SAP S/4HANA, SAP B1, Oracle, Microsoft Dynamics, and custom logistics management systems. We also integrate with popular TMS platforms like Locus, FarEye, and custom-built systems via REST API.

What if a driver doesn't use WhatsApp?

98%+ of Indian truck drivers use WhatsApp — it's the de facto communication app. For the rare exception, drivers can call a WhatsApp number and leave a voice note, which the AI transcribes and processes.

How does the AI handle Hindi voice notes from drivers?

Drivers can send Hindi voice notes on WhatsApp. The AI transcribes using Sarvam AI's Hindi speech model, extracts the relevant information (status, issue, location), and processes it automatically.

Can the AI handle cross-city or long-haul logistics?

Yes. The system works across geographies — multi-city routes, overnight hauls, and multi-day trips are handled with check-in reminders at defined intervals.

Automate your logistics dispatch.

Free demo. We'll show you exactly how your drivers would use it. Fixed price.

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