XPndAI builds enterprise AI agents, agentic AI systems, and AI automation for Gurgaon's GCC ecosystem, NBFC sector, financial services companies, and enterprise organisations. AI agents for GCC internal operations, AI collections automation for NBFCs, AI customer operations, AI back-office automation, and enterprise AI implementation. Fixed price. From ₹5L. Gurgaon meetings available.
Gurgaon hosts 250+ Global Capability Centers, India's largest concentration of NBFC and fintech headquarters, and the operational cores of multinational enterprises. AI adoption in Gurgaon's corporate ecosystem is accelerating — GCC heads are moving from "AI strategy" to "AI implementation," NBFCs are deploying AI collections agents, and enterprise functions are adopting agentic AI for back-office automation. XPndAI serves this ecosystem as a specialist AI engineering partner — building, not just advising.
India's 1,700+ GCCs are shifting from cost centres to AI strategy owners. GCC heads in Gurgaon are tasked with:
XPndAI builds production AI systems for GCCs in 6–12 weeks — faster than hiring, cheaper than SI consultancies.
Gurgaon hosts headquarters of major NBFCs (Bajaj Finance, HDB Financial, HDFC Sales, etc.) and fintech companies. AI demand centres on:
XPndAI's BFSI AI is RBI-compliant with PII masking, audit logs, and data residency in India.
Internal knowledge AI agent — employees ask questions in natural language, AI retrieves answers from company policies, SOPs, HR manuals, and internal wikis. Works with SharePoint, Confluence, Google Drive. Reduces help desk tickets by 40–60%. AI IT support agent handles tier-1 IT tickets automatically. AI HR agent answers leave, payroll, and policy queries 24/7.
WhatsApp + voice AI contacts every overdue EMI account automatically. Pre-due reminders, Day 1–30 outreach, PTP tracking, broken PTP escalation. Cost per account contacted: ₹4–8 (vs ₹40–80 human). Contact rate: 95–98% (vs 65–70% human teams). RBI-compliant — no calls before 8am or after 7pm, full audit log.
Multi-step agentic AI systems that autonomously complete complex back-office tasks: invoice processing + 3-way match + ERP entry, vendor onboarding + document verification + system activation, employee onboarding + system provisioning + IT access, compliance monitoring + report generation. Human approval gates built in where needed.
Enterprise AI support agent covering WhatsApp, voice IVR, web chat, and email. Handles customer queries, complaints, account operations, and transaction queries. Resolves 65–80% of contact volume automatically. Escalates complex cases to human agents with full context. For fintech, NBFC, insurance, and enterprise B2B companies.
Bank statements, salary slips, GST returns, Aadhaar, PAN — AI extracts structured data with 95%+ accuracy. For NBFC underwriting, KYC processing, and compliance. Fraud signals flagged automatically. Reduces manual document processing time by 80%. Integrates with Salesforce, Zoho, custom LOS/LMS.
AI finance automation for GCCs and BFSI: AP automation (invoice processing + approval + payment), AR automation (invoice follow-up + payment reconciliation), expense audit AI, compliance reporting automation, and financial document extraction. Integrates with SAP, Oracle, Workday, and custom finance systems.
| Engagement Type | What You Get | Best For | Investment |
|---|---|---|---|
| AI POC Sprint | Working proof-of-concept on your data in 3–4 weeks. Defined input/output. Fixed deliverable. | GCCs validating AI before large commitment. NBFCs testing collections AI before scale. | ₹4L–₹8L |
| AI System Build | Production-grade AI agent or automation system. ERP/CRM integrated, tested, deployed, source code delivered. | Defined AI use case ready for production. Fixed scope, fixed price. | ₹8L–₹50L |
| AI Engineering Retainer | Dedicated senior AI engineer(s) for ongoing development. Monthly retainer. New agents, new integrations, model upgrades. | GCCs with continuous AI development needs. Enterprise building multiple AI use cases over 6–18 months. | ₹5L–₹20L/month |
| Enterprise AI Platform | Multi-agent AI platform with central orchestration, multi-department deployment, enterprise security, SOW + MSA + DPA. | Large GCCs or enterprises deploying AI across multiple functions simultaneously. | ₹40L–₹2Cr |
| Most common Gurgaon entry | AI POC Sprint (₹4–8L) → validated → full system build (₹15–40L) | ||
Formal Statement of Work, system architecture document, data flow diagrams, security architecture. Enterprise procurement-ready documentation.
Azure AD / SSO integration, role-based access control, data residency in India, PII masking, audit logging, DPDP Act compliance framework.
SAP, Salesforce, ServiceNow, Workday, Jira, Azure DevOps, SharePoint, Confluence — XPndAI integrates with your existing enterprise stack.
Production deployment on your preferred cloud (Azure, AWS, GCP). CI/CD pipeline setup. Containerised with Docker/Kubernetes. Monitoring and alerting configured.
Full legal framework: Master Services Agreement, Data Processing Agreement, NDA. IP assignment. Source code escrow option. GCC procurement process compatible.
End-user training, admin training, developer documentation, runbook. Knowledge transfer to your internal team or GCC AI CoE. 60-day bug warranty post-launch.
The highest-ROI AI use cases for GCCs are typically: (1) Internal knowledge agent — employees find information faster, help desk tickets drop 40–60%; (2) Document processing AI — manual data extraction from invoices, contracts, and reports automated (80% cost reduction); (3) Tier-1 IT and HR support automation — 60–70% of routine tickets resolved without human; (4) Compliance monitoring AI — regulatory circular monitoring and policy gap detection. Start with a 4-week POC on your highest-volume pain point to demonstrate ROI to the parent company before scaling.
A typical NBFC AI collections implementation at XPndAI follows this timeline: Week 1–2: audit current collections process, LMS integration scoping. Week 3–6: core AI collections agent built and tested on synthetic data. Week 7–10: pilot on 5,000 live accounts, measure contact rate and PTP conversion. Week 11–16: full rollout. Most NBFC clients see measurable improvement in contact rate (from ~65–70% to 90%+) and cost-per-contact (from ₹40–80 to ₹4–8) within the first pilot batch. Full payback on implementation cost: typically within 3–5 months of full deployment.
Yes. XPndAI is experienced with enterprise GCC procurement processes. We provide: company registration and GST documents, MSME registration, information security questionnaire responses, SOC 2 readiness documentation (or third-party audit if required), MSA/DPA/NDA template or review of your standard agreement, insurance certificates. Most Gurgaon GCC procurements take 4–8 weeks from initial meeting to PO. We can parallel-track technical scoping and legal/procurement review to minimise delay.
GCC head, NBFC technology leader, or enterprise AI champion in Gurgaon — WhatsApp us and we'll set up a meeting at your Cyber City, DLF, or Udyog Vihar office within the week.
XPndAI · Delhi NCR · Cyber City / DLF / Udyog Vihar meetings available · +91-9625368140 · Enterprise AI Specialist