XPndAI builds AI virtual receptionists that handle inbound calls, greet callers, route to departments, take messages, and book appointments — 24/7 without human staff.
AI answers every call instantly, greets callers by name using CRM data, and conducts natural multi-turn conversations in Hindi and English.
Books appointments directly into your calendar system, sends confirmation SMS/WhatsApp, and manages reschedule and cancellation requests.
Routes callers to the right department, agent, or location based on natural language intent — no IVR menus, no button pressing.
Takes detailed messages, extracts caller intent and urgency, and delivers structured summaries to the right team via email or WhatsApp.
Handles calls in Hindi, English, and regional Indian languages — serving diverse caller demographics without separate IVR trees.
Real-time call volume, resolution rates, common query themes, and caller satisfaction metrics for management visibility.
A multi-specialty clinic deployed our AI virtual receptionist to handle 300+ daily inbound patient calls. The AI greets patients, books appointments across 8 specialties, answers common queries about timings and fees, and routes complex medical queries to human staff — dramatically reducing front desk workload.
A real estate developer deployed our AI receptionist for their sales office line. The AI handles site visit inquiries, captures buyer details, books visit slots in their CRM, and routes hot leads directly to sales executives — operating seamlessly across business hours and weekends.
Talk directly to our lead engineers. We audit your requirements, propose the exact architecture, and give you a transparent roadmap — all in one call.