XPndAI builds custom AI software for Bangkok and Thailand businesses — Medical Tourism OS (international patient acquisition, hospital coordination, travel logistics, post-treatment follow-up), Hotel AI Concierge (WhatsApp-native, multilingual), Wellness & Spa Revenue OS, Thailand DMC Platform (tour operator, itinerary, supplier management), and Manufacturing Intelligence for Thailand's industrial sector. Thailand-aware: Thai Baht (THB), LINE messaging, Kasikorn/SCB payment, Thai language support. From $6,000.
Thailand's hospitals and clinics attract international patients from the Middle East, UK, Europe, Australia, and Southeast Asia seeking affordable, high-quality medical care — cosmetic surgery, dental, orthopaedics, fertility, cardiac, and wellness. XPndAI's Medical Tourism OS: international lead acquisition (multilingual website chat — Arabic, English, French, German, Russian, Chinese; WhatsApp and LINE enquiry handling; patient enquiry form with condition and treatment interest; lead qualification AI — identifies serious enquiries vs. information requests); case management (patient case file — condition, medical history, desired treatment, target travel dates, budget; treatment plan coordination with the hospital's clinical team; second opinion coordination); consultation scheduling (online video consultation with hospital specialist via Zoom or WebRTC; pre-consultation document collection — medical reports, imaging, bloodwork; consultation notes and treatment recommendation delivered to patient); travel and accommodation coordination (flight coordination recommendations; hospital partner hotel and serviced apartment arrangements near the hospital; airport transfer; visa support documentation for medical visa applications); treatment workflow (patient arrival, pre-operative procedures, treatment, post-operative care — all tracked in the case management system; clinical staff assigned per patient; interpreter assignment for non-English patients); financial management (treatment quotation generation in patient's home currency; payment via wire transfer, credit card, or medical finance; invoice and receipt generation); post-treatment follow-up (telemedicine follow-up consultations at 2 weeks, 6 weeks, 3 months; symptom monitoring via WhatsApp; complication escalation to the treating physician; patient satisfaction survey; testimonial and referral request). From $20,000 for hospital medical tourism OS.
Bangkok's hotels serve a diverse international guest base — from budget backpackers to luxury business travellers — across multiple messaging platforms. XPndAI's Hotel AI Concierge for Bangkok: LINE and WhatsApp integration (LINE is the dominant messaging platform in Thailand — domestic staff and suppliers use LINE; international guests use WhatsApp or SMS; XPndAI's AI concierge operates on both channels from a unified hotel dashboard); multilingual AI (Thai, English, Arabic, Chinese, Japanese, Korean, French, German, Russian — covering 90%+ of Bangkok's international hotel guest demographics); concierge capabilities (hotel facility information; restaurant recommendation with booking; tuk-tuk and transport booking; BTS/MRT route guidance; temple and tourist attraction information; Muay Thai, cooking class, Thai massage booking; airport Suvarnabhumi/Don Mueang transfer; shopping mall guidance — Siam Paragon, Terminal 21, ICONSIAM; night market recommendation — Asiatique, Chatuchak, Jodd Fairs); room service and housekeeping requests (room service ordering via chat; housekeeping request; maintenance report); PMS integration (integration with hotel PMS — guest name recognition, room type, reservation details, loyalty status); upsell (spa booking, restaurant reservation, tour booking — revenue per guest increase 10-20%). From $7,000 for hotel AI concierge.
Bangkok and resort destinations (Phuket, Koh Samui, Hua Hin, Chiang Mai) have a large wellness and spa sector serving both residents and medical and leisure tourists. XPndAI's Wellness & Spa OS: booking management (online booking via website, LINE, and WhatsApp; treatment menu with duration, price in THB; therapist assignment based on gender preference, language, specialisation; room and equipment availability); treatment management (treatment protocol library — traditional Thai massage, aromatherapy, herbal compress, facial, body wrap; therapist notes per session; product used tracking; contraindication flagging for guests with medical conditions); membership and packages (wellness membership management — monthly massage pass, package of sessions; loyalty point accumulation per visit; member-only booking priority and discounts; anniversary and birthday offer automation); retail integration (product recommendation post-treatment — oils, herbal products used during the session; product inventory management; online shop integration for retail sales to repeat customers); multi-location management (for wellness chains across Bangkok, Phuket, and Chiang Mai — centralised booking with location preference; cross-location loyalty; consolidated revenue reporting per location). From $8,000 for single spa; $25,000+ for multi-location wellness chain.
Thailand's destination management companies (DMCs) and tour operators coordinate complex multi-day itineraries for groups and FITs across Bangkok, Chiang Mai, Koh Samui, Phuket, Ayutthaya, and island destinations. XPndAI's DMC Platform: itinerary builder (multi-day itinerary creation with activity library — Bangkok temple tours, floating market visits, Thai cooking classes, elephant sanctuary, Thai boxing shows, island hopping, Chiang Mai hill tribe treks; day-by-day itinerary with supplier assignments; PDF and WhatsApp itinerary delivery to clients); supplier management (hotel suppliers with contracted rates; restaurant suppliers; activity and attraction suppliers; guide database with language skills and specialisations; transport fleet — van, coach, speedboat, longtail boat; supplier payment tracking); group management (passenger list management; dietary requirements collection; rooming list; flight arrival and departure tracking for group transfers); booking and payment (booking form with multi-currency support — THB, USD, AUD, EUR, GBP, SGD; Kasikorn Bank / SCB bank transfer for Thai clients; Stripe/PayPal for international; TT (telegraphic transfer) for B2B travel agents; group deposit and balance payment workflow); B2B travel agent management (wholesale rate management for travel agents and OTAs; commission calculation and tracking; booking API for agent direct integration); operations dashboard (day-of operations view — all groups operating today; guide check-in; transport departure confirmation; real-time communication with field guides via LINE). From $12,000 for DMC platform.
Thailand is a major manufacturing hub — automotive (Toyota, Honda, Isuzu, Mitsubishi assembly), electronics, food processing, textiles, and chemicals. XPndAI builds manufacturing intelligence software for Thailand-based factories and industrial businesses: production management (production orders linked to sales orders; production schedule optimisation — machine allocation, workforce assignment, shift management; work-in-progress (WIP) tracking — real-time status of each production order on the line); quality management (QC inspection checklists per product type; defect recording with photo evidence; defect rate tracking by product, line, and shift; root cause analysis workflow for recurring defects; customer-specific QC requirements — automotive tier-1 supplier quality standards); predictive maintenance AI (machine sensor data integration — vibration, temperature, current draw; anomaly detection; maintenance alert 3-7 days before predicted failure; maintenance history and parts inventory); supply chain and inventory (raw material inventory with reorder points; supplier lead times and reliability scoring; bill of materials (BOM) management; purchase order automation for low-stock materials); export and documentation (export invoice and packing list generation; certificate of origin; Bill of Lading coordination; HS code classification; export compliance checks for destination country); Thai labour management (Thai labour law-aware — overtime calculation per Labour Protection Act; social security contribution calculation; leave management — annual, sick, maternity per Thai law). From $15,000 for manufacturing intelligence platform.
Bangkok is a regional hub for aesthetic medicine (cosmetic surgery, non-surgical aesthetic treatments, anti-ageing) and dental tourism — patients from Singapore, Hong Kong, Australia, and the Middle East travel specifically for affordable, high-quality procedures. XPndAI's Aesthetic Clinic & Dental platform: international patient acquisition (multilingual enquiry handling — WhatsApp, LINE, website chat; treatment interest classification — rhinoplasty, blepharoplasty, breast augmentation, veneers, implants, Invisalign; virtual consultation scheduling with specialist via Zoom); patient record management (treatment history, before/after photo management, consent forms, treatment notes — Thailand PDPA-compliant data handling); appointment management (multi-practitioner scheduling — doctor availability, treatment room assignment; consultation and procedure appointment types; treatment series management for multi-session procedures — laser, fillers, orthodontics); payment and pricing (multi-currency quotation — THB for local patients, USD/AUD/SGD/GBP for international; payment via Kasikorn/SCB, credit card, cash; medical finance referral); aftercare and follow-up (post-procedure WhatsApp follow-up; complication escalation protocol; review request and testimonial collection; referral programme — existing patient refers a friend from home country). Thailand PDPA (Personal Data Protection Act) compliant. From $10,000.
XPndAI builds Thailand-specific integrations into all Thai market deployments: (1) Messaging — LINE Business API integration (LINE is the dominant messaging platform in Thailand, used by ~93% of internet users; domestic B2C communication, staff coordination, and supplier management primarily happen on LINE; XPndAI integrates LINE Official Account for business messaging alongside WhatsApp Business for international guests); (2) Payment — Kasikorn Bank (KBank) payment gateway; SCB (Siam Commercial Bank) payment link; PromptPay (Thai QR payment system — real-time bank-to-bank transfer via QR code; zero fee and instant settlement — the preferred payment method for domestic transactions in Thailand; XPndAI generates PromptPay QR codes for invoices); 2C2P (international payment gateway with strong Thailand presence); Stripe for international card payments; TT (telegraphic transfer) for B2B and large transactions; (3) Language — Thai language UI for staff-facing tools (Thai HR, accounting, operations modules); English UI for management and international-facing tools; AI concierge supports Thai, English, Chinese, Japanese, Korean, Arabic, German, French, Russian; (4) Compliance — Thailand PDPA (Personal Data Protection Act, effective 2022) — health data, patient records, and personal data handled with PDPA-compliant consent, data minimisation, and deletion rights; (5) Local integrations — HISO 10 standard for Thai health data interoperability (for hospital and clinic platforms); Revenue Department e-Tax Invoice for Thai VAT compliance; Social Security Office (SSO) reporting for Thai employee social security contributions; Labour Protection Act overtime and leave calculation. Contact: +91-9625368140.
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XPndAI · AI Software Bangkok · Medical Tourism Software Thailand · Hospital AI Thailand · Hotel Software Bangkok · Spa Management Software Thailand · DMC Software Thailand · LINE + WhatsApp AI · PromptPay · PDPA Compliant · Source Code Ownership · From $6,000 · +91-9625368140