Guest experience AI, concierge automation, booking chatbots and review management — built for Dubai's hospitality market. Fixed price in AED. 4–6 week delivery. Source code yours.
From 5-star hotel chains to boutique F&B groups — every guest touchpoint can be AI-assisted.
AI concierge on WhatsApp, website, and in-room kiosk. Handles room requests, restaurant reservations, local recommendations, complaint logging — in Arabic and English, 24/7.
Table reservation AI across multiple restaurant brands, menu Q&A in Arabic + English, loyalty programme chatbot, WhatsApp order management for cloud kitchens.
Airbnb and Booking.com guest messaging automation. Check-in instructions, maintenance requests, cleaning coordination — all via WhatsApp, fully automated.
Monitor Google, Booking.com, and TripAdvisor reviews. Auto-draft Arabic and English responses for GM approval. Flag negative reviews for immediate human escalation.
Handle conference and event inquiries 24/7 — capacity, AV setup, catering, room block pricing. Qualify leads and push to your CRM. Respond in 30 seconds, not 24 hours.
PMS integration (Opera, Cloudbeds, Mews, Apaleo) — AI-powered check-in reminders, early check-in/late check-out handling, housekeeping task routing, and maintenance ticketing.
AI touches every stage — from booking inquiry to post-stay review.
| Capability | Generic SaaS (Tidio, Intercom etc.) | XPndAI Custom Build |
|---|---|---|
| Gulf Arabic dialect support | ✗ MSA only or none | ✓ Khaleeji + MSA |
| WhatsApp Business API native | ✗ Limited or expensive add-on | ✓ Built-in |
| PMS integration (Opera, Cloudbeds) | ✗ Not available | ✓ Full API integration |
| Source code ownership | ✗ Vendor lock-in forever | ✓ Yours at handover |
| Monthly licence after deployment | ✗ $300–$2,000/month ongoing | ✓ Zero (hosting only) |
| DTCM / DET data residency | ✗ Data on US servers | ✓ AWS Bahrain / Azure UAE North |
| Custom brand voice + tone | ✗ Generic responses | ✓ Trained on your brand guidelines |
One-time project fee. No monthly licence. Hosting on your preferred UAE cloud provider after handover.
4–6 weeks · WhatsApp + website
8–10 weeks · Full guest journey
10–14 weeks · Multi-property
All prices in AED. Includes design, development, testing, deployment and 3-month post-launch support. UAE VAT applicable if registered entity in UAE.
Yes. XPndAI builds bilingual AI systems in Arabic and English — including Gulf Arabic dialect (Khaleeji) for guest-facing deployments in Dubai, Abu Dhabi and across the GCC. The AI handles voice, WhatsApp, and in-app channels. Arabic responses include right-to-left text formatting and culturally appropriate phrasing. This is one of XPndAI's strongest differentiators for UAE hospitality clients.
XPndAI serves all Dubai hospitality verticals: 5-star hotels and hotel chains (room booking, concierge, complaint resolution), F&B groups (table reservations, menu queries, loyalty programme automation), property management companies (Airbnb/short-term rental guest support, maintenance requests), tourism operators (trip planning AI, tour booking automation), and MICE venues (event inquiry handling, capacity planning).
Standard guest experience chatbot: 4–6 weeks from kickoff to live deployment. Full concierge AI with PMS integration: 8–12 weeks. Voice AI with Arabic + English: 6–8 weeks. All builds include weekly demos so you can redirect before major milestones. Deployment on AWS Bahrain or Azure UAE North — no data leaves the region.
Guest experience chatbot (WhatsApp + website, English only): AED 30,000–50,000. Bilingual Arabic + English with PMS integration: AED 60,000–90,000. Full concierge AI (voice, WhatsApp, PMS, CRM): AED 90,000–120,000. All are one-time fixed-price builds. No monthly licence. Hosting typically AED 1,500–4,000/month. Source code transferred to client on project close.
🇦🇪 Serving Dubai · Abu Dhabi · GCC
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