Fintech AI QA

AI Agent Testing
for Fintech

Your AI agent handles loan balances, KYC decisions, and customer money. A hallucination isn't a UX bug — it's a regulatory incident. We test financial AI agents before regulators do.

Free 100-Conversation Audit What We Test

Why Fintech AI Failures Are Different

⚠️A hallucinated loan balance triggers a customer complaint to RBI Ombudsman — your CSAT score and regulatory standing both take a hit
⚠️Wrong EMI date causes a missed payment — customer credit score damaged, NPA risk for your portfolio
⚠️AI collections agent using prohibited language (threat/intimidation) = RBI enforcement action, license risk
⚠️Wrong KYC guidance causes document rejection → loan abandonment → revenue loss
⚠️Investment agent quoting wrong NAV or past returns = SEBI violation
100+
Financial test scenarios
48hr
Audit report delivery
5
Regulators covered
0
Target compliance failures

Free 100-Conversation AI Reliability Audit

We run 100 financial query scenarios against your AI agent. Every test checks for hallucinated figures, wrong compliance behavior, and incorrect data from your CRM/LMS/CBS. Full report in 48 hours.

1
Share agent access or transcripts
2
100 financial test scenarios
3
Compliance + accuracy report
4
Paid sprint to fix issues
Claim Free Audit
Services
What We Test in Fintech AI
💰

Financial Accuracy Testing

Does your AI serve the correct numbers from your CBS/LMS/CRM — or does it confabulate?

  • Loan outstanding balance accuracy
  • EMI amount and due date correctness
  • Interest rate and APR accuracy
  • Account balance and transaction history
  • NAV and portfolio value (wealth agents)
⚖️

RBI/SEBI Compliance Testing

We test for all prohibited behaviors defined by Indian financial regulators.

  • RBI Fair Practices Code for collections
  • SEBI investment advice prohibitions
  • IRDAI disclosure requirements
  • PCI DSS — no card data in chat
  • Data localization requirements
🪪

KYC Agent Accuracy

KYC document guidance errors cause application drops. We verify accuracy.

  • Correct document list per customer type
  • Accurate address proof requirements
  • PAN/Aadhaar linking guidance
  • Video KYC process accuracy
  • Error messages when docs are incomplete
📞

Collections Voice Agent Testing

Highest regulatory risk in fintech AI. One wrong call = RBI complaint.

  • No threat/intimidation language
  • Correct calling hours (8 AM–7 PM)
  • DND/NDNC filtering verification
  • AI self-identification compliance
  • PTP logging accuracy in LMS
📊

Investment / Wealth Agent Testing

SEBI prohibits unregistered investment advice. We verify your agent stays compliant.

  • No unregistered investment recommendations
  • Correct past return disclaimers
  • Accurate NAV and scheme details
  • Risk disclosure completeness
  • Suitability assessment accuracy
🔄

Regression Testing

Every agent update, model change, or new integration can break existing behavior.

  • Automated regression on benchmark dataset
  • Alert when accuracy drops >2%
  • Before/after comparison reports
  • New edge cases from production failures
  • CI/CD integration available
Regulatory Coverage
Frameworks We Test Against
RBI
Reserve Bank of India — Fair Practices Code, Collections, KYC
SEBI
Securities & Exchange Board — Investment Advice Regulations
IRDAI
Insurance Regulatory — Disclosure & Misselling Rules
PCI DSS
Payment Card Industry — Data Security Standard
DPDP
Digital Personal Data Protection Act 2023
DFSA
Dubai Financial Services Authority (for UAE fintech)
Pricing
Fintech AI Evaluation Packages
Compliance Audit
₹3L – ₹8L
One-time regulatory + accuracy audit
  • 100-conversation test suite
  • Financial accuracy testing
  • RBI/SEBI/IRDAI compliance check
  • Hallucination rate report
  • Top 10 failure modes identified
  • Remediation recommendations
  • Audit-ready documentation
Get Started
Recommended
Full Evaluation
₹8L – ₹25L
Pre-launch audit + 3 months monitoring
  • Everything in Compliance Audit
  • 500 test case benchmark dataset
  • Continuous production monitoring
  • Monthly regression testing
  • Real-time failure alerts
  • Failed conversations → new test cases
  • Regulator-ready monthly reports
  • Domain-expert quarterly review
Start Free Audit
Enterprise QA
₹25L – ₹75L
Full QA infrastructure for fintech platforms
  • Everything in Full Evaluation
  • 1000+ test case benchmark
  • Multi-agent A/B evaluation
  • CI/CD evaluation API integration
  • Dedicated fintech QA team
  • SLA: 24hr alert response
  • Board-level compliance reporting
  • RBI/SEBI audit support docs
Contact Us
FAQ
Common Questions
What types of fintech AI agents do you test?
Lending agents (loan origination, EMI queries, collections), KYC/onboarding bots, investment/wealth advisors, insurance chatbots, banking support agents, UPI/payment assistance agents, and fraud detection explainer agents. If it's an AI agent touching financial data, we test it.
Can you provide documentation for RBI audits?
Yes. Our full evaluation package includes audit-ready documentation showing test methodology, benchmark dataset composition, evaluation scores, and remediation evidence. This can be presented to RBI, SEBI, IRDAI, or internal compliance teams during audits.
Do you test agents built on third-party LLMs like GPT-4 or Claude?
Yes. We evaluate the agent's behavior regardless of the underlying LLM. Our test suites are model-agnostic — we test what the agent says to your customers, not how the model works internally. This includes agents built on GPT-4, Claude, Gemini, Llama, or any fine-tuned model.

Financial AI With a Regulatory Risk
Is Worse Than No AI

One RBI complaint from an AI agent hallucination costs more than a full evaluation sprint. Test before you launch.

Free 100-Conversation Fintech Audit

Free Fintech AI Reliability Audit